{"id":2661,"date":"2021-07-07T07:38:43","date_gmt":"2021-07-07T07:38:43","guid":{"rendered":"https:\/\/chea.qodeinteractive.com\/?page_id=2661"},"modified":"2026-05-28T13:35:31","modified_gmt":"2026-05-28T13:35:31","slug":"policies","status":"publish","type":"page","link":"https:\/\/hurremhammams.com\/es\/politicas\/","title":{"rendered":"General Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2661\" class=\"elementor elementor-2661\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de91561 e-flex e-con-boxed e-con e-parent\" data-id=\"de91561\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c3671f e-flex e-con-boxed e-con e-parent\" data-id=\"0c3671f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f143582 inner-banner elementor-widget elementor-widget-heading\" data-id=\"f143582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Policies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc91331 e-flex e-con-boxed e-con e-parent\" data-id=\"cc91331\" data-element_type=\"container\" data-e-type=\"container\" aria-labelledby=\"policies-heading\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a4c7d32 e-con-full e-flex e-con e-child\" data-id=\"a4c7d32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e7f504 elementor-widget elementor-widget-n-accordion\" data-id=\"4e7f504\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8230\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8230\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Opening Hours <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8230\" class=\"elementor-element elementor-element-738a333 e-con-full e-flex e-con e-child\" data-id=\"738a333\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8230\" class=\"elementor-element elementor-element-780b9c8 e-flex e-con-boxed e-con e-child\" data-id=\"780b9c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e7c242 elementor-widget elementor-widget-text-editor\" data-id=\"1e7c242\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p role=\"heading\">Topkapi Restaurant open daily from 12:00 pm to 8:30 pm.<\/p><p role=\"heading\">Summer Hours: 11:00 AM \u2013 9:00 PM<br \/>Effective June 1 through October 1.<\/p><p role=\"heading\"><em>Specific holiday hours will be posted in advance.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8231\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8231\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Reservations <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8231\" class=\"elementor-element elementor-element-cef4c75 e-con-full e-flex e-con e-child\" data-id=\"cef4c75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8231\" class=\"elementor-element elementor-element-c34b122 e-flex e-con-boxed e-con e-child\" data-id=\"c34b122\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27a2c25 elementor-widget elementor-widget-text-editor\" data-id=\"27a2c25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Advance reservations are required for all spa services and access to the spa facilities, including daily access for Members. Walk-in availability is limited. Book online or call our Spa Concierge at 305-200-2255 to reserve your experience. A valid credit card is required at time of booking. For group reservations (5 guests or more), please book directly through our Spa Concierge at 305-200-2255 or\u00a0<a href=\"mailto:reservations@hurremhammams.com\" target=\"_blank\" rel=\"noopener noreferrer\">reservations@hurremhammams.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8232\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8232\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Rescheduling Policy <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8232\" class=\"elementor-element elementor-element-65fdf10 e-flex e-con-boxed e-con e-child\" data-id=\"65fdf10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e00b6b elementor-widget elementor-widget-text-editor\" data-id=\"1e00b6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To reschedule your booking, please call our Spa Concierge directly. We are happy to reschedule your appointment provided at least 24 hours\u2019 advance notice to avoid a penalty equal that of your service. Day Spa passes may be rescheduled within 24 hours of scheduled check-in time, based on availability. We do not provide refunds for Day Pass no-shows.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8233\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8233\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Cancellation Policy <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8233\" class=\"elementor-element elementor-element-ae844ba e-flex e-con-boxed e-con e-child\" data-id=\"ae844ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a5e7d elementor-widget elementor-widget-text-editor\" data-id=\"58a5e7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>All access passes are a final purchase. No refunds will be issued.<\/h3><p>Cancellations must be coordinated directly with our Spa Concierge at ( 305-200-2255 \/\u00a0<a href=\"mailto:reservations@hurremhammams.com\" target=\"_blank\" rel=\"noopener noreferrer\">reservations@hurremhammams.com<\/a>\u00a0). We require at least 24 hours\u2019 notice to cancel any Spa or Salon appointment, including all spa treatments and hair\/nail services. Cancellations within 24 hours of appointment time will be charged 100% of the treatment\/service fee to the credit card provided at time of booking. No-shows without prior notice will be charged a 100% cancellation fee. We do not provide refunds for late cancellations or no-show appointments. We\u2019d be delighted to cancel or reschedule your appointment free of charge provided at least 24 hours\u2019 advance notice from scheduled appointment time. Group reservations must be canceled at least 72 hours in advance to avoid incurring 100% of the fees due for ALL guest services and appointments scheduled, including Day Passes. Please see our Group Bookings page for details. By booking your appointment with H\u00fcrrem Hammam Wellness &amp; Spa, you acknowledge and accept our cancellation policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8234\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8234\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Payments <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8234\" class=\"elementor-element elementor-element-1a0a87d e-flex e-con-boxed e-con e-child\" data-id=\"1a0a87d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b29855e elementor-widget elementor-widget-text-editor\" data-id=\"b29855e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prices are subject to change without notice. Some prices are subject to sales tax. An automatic 20% gratuity charge will be added to your final bill for all services. We accept major credit\/debit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Samsung Pay, Google Pay and cash. We do not accept personal checks or traveler\u2019s checks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8235\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8235\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Refunds &amp; Exchanges <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8235\" class=\"elementor-element elementor-element-6d729f8 e-flex e-con-boxed e-con e-child\" data-id=\"6d729f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e62b9a7 elementor-widget elementor-widget-text-editor\" data-id=\"e62b9a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Unopened retail products may be exchanged within 30 days of purchase date with receipt\/proof of purchase. No refunds or exchanges for used products or spa services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8236\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8236\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Membership Policies <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8236\" class=\"elementor-element elementor-element-23b8b11 e-flex e-con-boxed e-con e-child\" data-id=\"23b8b11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b741f0e elementor-widget elementor-widget-text-editor\" data-id=\"b741f0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please visit our <a href=\"https:\/\/hurremhammams.com\/membership\/\">Membership page<\/a> for detailed information on how to sign up, membership benefits, discounts and more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8237\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8237\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Health Considerations <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8237\" class=\"elementor-element elementor-element-ff932b6 e-flex e-con-boxed e-con e-child\" data-id=\"ff932b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a1a2b6 elementor-widget elementor-widget-text-editor\" data-id=\"8a1a2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your health and safety are of utmost importance. Please advise us in advance of any health conditions, pregnancy, injuries, sensitivities, or allergies that may affect your service. Some restrictions may apply.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8238\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8238\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Age Limit <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8238\" class=\"elementor-element elementor-element-8aeaa86 e-flex e-con-boxed e-con e-child\" data-id=\"8aeaa86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f347eb7 elementor-widget elementor-widget-text-editor\" data-id=\"f347eb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are an adults-only facility. Guests must be 18+ years old to access spa facilities and services. No minors permitted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Opening Hours\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Topkapi Restaurant open daily from 12:00 pm to 8:30 pm.Summer Hours: 11:00 AM \\u2013 9:00 PMEffective June 1 through October 1.Specific holiday hours will be posted in advance.\"}},{\"@type\":\"Question\",\"name\":\"Reservations\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Advance reservations are required for all spa services and access to the spa facilities, including daily access for Members. Walk-in availability is limited. Book online or call our Spa Concierge at 305-200-2255 to reserve your experience. A valid credit card is required at time of booking. For group reservations (5 guests or more), please book directly through our Spa Concierge at 305-200-2255 or\\u00a0reservations@hurremhammams.com\"}},{\"@type\":\"Question\",\"name\":\"Rescheduling Policy\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To reschedule your booking, please call our Spa Concierge directly. We are happy to reschedule your appointment provided at least 24 hours\\u2019 advance notice to avoid a penalty equal that of your service. Day Spa passes may be rescheduled within 24 hours of scheduled check-in time, based on availability. We do not provide refunds for Day Pass no-shows.\"}},{\"@type\":\"Question\",\"name\":\"Cancellation Policy\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All access passes are a final purchase. No refunds will be issued.Cancellations must be coordinated directly with our Spa Concierge at ( 305-200-2255 \\\/\\u00a0reservations@hurremhammams.com\\u00a0). We require at least 24 hours\\u2019 notice to cancel any Spa or Salon appointment, including all spa treatments and hair\\\/nail services. Cancellations within 24 hours of appointment time will be charged 100% of the treatment\\\/service fee to the credit card provided at time of booking. No-shows without prior notice will be charged a 100% cancellation fee. We do not provide refunds for late cancellations or no-show appointments. We\\u2019d be delighted to cancel or reschedule your appointment free of charge provided at least 24 hours\\u2019 advance notice from scheduled appointment time. Group reservations must be canceled at least 72 hours in advance to avoid incurring 100% of the fees due for ALL guest services and appointments scheduled, including Day Passes. Please see our Group Bookings page for details. By booking your appointment with H\\u00fcrrem Hammam Wellness &amp; Spa, you acknowledge and accept our cancellation policy.\"}},{\"@type\":\"Question\",\"name\":\"Payments\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Prices are subject to change without notice. Some prices are subject to sales tax. An automatic 20% gratuity charge will be added to your final bill for all services. We accept major credit\\\/debit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Samsung Pay, Google Pay and cash. We do not accept personal checks or traveler\\u2019s checks.\"}},{\"@type\":\"Question\",\"name\":\"Refunds & Exchanges\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Unopened retail products may be exchanged within 30 days of purchase date with receipt\\\/proof of purchase. No refunds or exchanges for used products or spa services.\"}},{\"@type\":\"Question\",\"name\":\"Membership Policies\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please visit our Membership page for detailed information on how to sign up, membership benefits, discounts and more.\"}},{\"@type\":\"Question\",\"name\":\"Health Considerations\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your health and safety are of utmost importance. Please advise us in advance of any health conditions, pregnancy, injuries, sensitivities, or allergies that may affect your service. Some restrictions may apply.\"}},{\"@type\":\"Question\",\"name\":\"Age Limit\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We are an adults-only facility. Guests must be 18+ years old to access spa facilities and services. No minors permitted.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7989127 elementor-widget elementor-widget-spacer\" data-id=\"7989127\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b84b77 e-con-full e-flex e-con e-child\" data-id=\"5b84b77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3389e89 elementor-widget elementor-widget-n-accordion\" data-id=\"3389e89\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5400\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5400\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Check-In <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5400\" class=\"elementor-element elementor-element-1bff44e e-con-full e-flex e-con e-child\" data-id=\"1bff44e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5400\" class=\"elementor-element elementor-element-96971b7 e-flex e-con-boxed e-con e-child\" data-id=\"96971b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7e374b elementor-widget elementor-widget-text-editor\" data-id=\"d7e374b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please arrive 60 minutes prior to your scheduled service to allow ample time to check in, change clothes, relax, and enjoy the spa facilities before your treatment. Late arrivals will result in reduced treatment times &#8211; no exceptions. ID is required.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5401\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5401\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Attire <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5401\" class=\"elementor-element elementor-element-0c8dfe9 e-con-full e-flex e-con e-child\" data-id=\"0c8dfe9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5401\" class=\"elementor-element elementor-element-981aa28 e-flex e-con-boxed e-con e-child\" data-id=\"981aa28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f62faac elementor-widget elementor-widget-text-editor\" data-id=\"f62faac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tH\u00fcrrem Hammam Wellness &amp; Spa is a co-ed facility with shared spaces. Proper, well-fitting swimsuits are required in all spa areas for the health, safety, and enjoyment of all guests. Robes, slippers and peshtemals are provided in our Men and Women locker rooms. Items must be returned after use; guests who do not return robes and slippers will be charged 100% of the replacement costs.\n\n<p role=\"heading\"><em><strong>***No G-Strings and see-through swimwear is allowed.<\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5402\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5402\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Cell Phone Use <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5402\" class=\"elementor-element elementor-element-354ceab e-flex e-con-boxed e-con e-child\" data-id=\"354ceab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d441e62 elementor-widget elementor-widget-text-editor\" data-id=\"d441e62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a courtesy to yourself and others, please silence cell phones and refrain from talking loudly. Photos and phone use are strongly discouraged \u2013 we want you to truly relax and enjoy the experience! However we are happy to assist you with taking a few photos during your visit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5403\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5403\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> General Conduct <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5403\" class=\"elementor-element elementor-element-ecd1581 e-flex e-con-boxed e-con e-child\" data-id=\"ecd1581\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1a37b3 elementor-widget elementor-widget-text-editor\" data-id=\"a1a37b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For centuries, people have gathered in hammams to bathe, relax and socialize. We welcome groups and encourage guests to mingle and enjoy themselves \u2013 however please be mindful of your neighbors and keep voices low, so as not to disturb other guests and ensure a peaceful environment for all. We do not tolerate harassment, unwanted advancements, or lewd behavior from any guest or employee. H\u00fcrrem Hammam Wellness &amp; Spa reserves the right to refuse service based on inappropriate behavior.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5404\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5404\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Outside Items <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5404\" class=\"elementor-element elementor-element-969e39b e-flex e-con-boxed e-con e-child\" data-id=\"969e39b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5848b4d elementor-widget elementor-widget-text-editor\" data-id=\"5848b4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For your health and safety, we do not permit any outside food or beverage, alcohol, body\/skincare products, or smoking of any kind. Lunch, dinner, snacks and refreshments may be purchased from our on-site restaurant, Topkap\u0131. Water is available complimentary throughout the spa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5405\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5405\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Personal Belongings &amp; Lost Items <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5405\" class=\"elementor-element elementor-element-f41be87 e-flex e-con-boxed e-con e-child\" data-id=\"f41be87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a7437c elementor-widget elementor-widget-text-editor\" data-id=\"4a7437c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please leave your valuables at home, and secure your personal belongings in your locker. Additionally, GSM boxes are available for use. H\u00fcrrem Hammam Wellness &amp; Spa is not responsible for any lost, stolen or damaged personal items.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5406\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5406\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Pets <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5406\" class=\"elementor-element elementor-element-f8a1496 e-flex e-con-boxed e-con e-child\" data-id=\"f8a1496\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f72a0b elementor-widget elementor-widget-text-editor\" data-id=\"1f72a0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For health, safety and sanitation reasons, we do not permit pets or animals of any kind, including service animals. For special assistance, please contact us in advance at\u00a0<a href=\"mailto:reservations@hurremhammams.com\" target=\"_blank\" rel=\"noopener noreferrer\">reservations@hurremhammams.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5407\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5407\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Accessibility <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5407\" class=\"elementor-element elementor-element-f50cb3a e-flex e-con-boxed e-con e-child\" data-id=\"f50cb3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dd8063 elementor-widget elementor-widget-text-editor\" data-id=\"6dd8063\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Hurrem Hammam welcomes all guests. We would be delighted to assist you to ensure a safe, comfortable and relaxing spa experience. For special assistance, please contact us in advance at\u00a0<a href=\"mailto:reservations@hurremhammams.com\" target=\"_blank\" rel=\"noopener noreferrer\">reservations@hurremhammams.com<\/a>. Have a question that\u2019s not answered here? Visit our FAQs page for more information, or get in touch with our Spa Concierge at\u00a0<a href=\"mailto:reservations@hurremhammams.com\" target=\"_blank\" rel=\"noopener noreferrer\">reservations@hurremhammams.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Check-In\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please arrive 60 minutes prior to your scheduled service to allow ample time to check in, change clothes, relax, and enjoy the spa facilities before your treatment. Late arrivals will result in reduced treatment times &#8211; no exceptions. ID is required.\"}},{\"@type\":\"Question\",\"name\":\"Attire\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"H\\u00fcrrem Hammam Wellness &amp; Spa is a co-ed facility with shared spaces. Proper, well-fitting swimsuits are required in all spa areas for the health, safety, and enjoyment of all guests. Robes, slippers and peshtemals are provided in our Men and Women locker rooms. Items must be returned after use; guests who do not return robes and slippers will be charged 100% of the replacement costs.\\n\\n***No G-Strings and see-through swimwear is allowed.\"}},{\"@type\":\"Question\",\"name\":\"Cell Phone Use\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"As a courtesy to yourself and others, please silence cell phones and refrain from talking loudly. Photos and phone use are strongly discouraged \\u2013 we want you to truly relax and enjoy the experience! However we are happy to assist you with taking a few photos during your visit.\"}},{\"@type\":\"Question\",\"name\":\"General Conduct\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For centuries, people have gathered in hammams to bathe, relax and socialize. We welcome groups and encourage guests to mingle and enjoy themselves \\u2013 however please be mindful of your neighbors and keep voices low, so as not to disturb other guests and ensure a peaceful environment for all. We do not tolerate harassment, unwanted advancements, or lewd behavior from any guest or employee. H\\u00fcrrem Hammam Wellness &amp; Spa reserves the right to refuse service based on inappropriate behavior.\"}},{\"@type\":\"Question\",\"name\":\"Outside Items\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For your health and safety, we do not permit any outside food or beverage, alcohol, body\\\/skincare products, or smoking of any kind. Lunch, dinner, snacks and refreshments may be purchased from our on-site restaurant, Topkap\\u0131. Water is available complimentary throughout the spa.\"}},{\"@type\":\"Question\",\"name\":\"Personal Belongings & Lost Items\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please leave your valuables at home, and secure your personal belongings in your locker. Additionally, GSM boxes are available for use. H\\u00fcrrem Hammam Wellness &amp; Spa is not responsible for any lost, stolen or damaged personal items.\"}},{\"@type\":\"Question\",\"name\":\"Pets\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For health, safety and sanitation reasons, we do not permit pets or animals of any kind, including service animals. For special assistance, please contact us in advance at\\u00a0reservations@hurremhammams.com.\"}},{\"@type\":\"Question\",\"name\":\"Accessibility\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Hurrem Hammam welcomes all guests. We would be delighted to assist you to ensure a safe, comfortable and relaxing spa experience. For special assistance, please contact us in advance at\\u00a0reservations@hurremhammams.com. Have a question that\\u2019s not answered here? 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alt=\"Hurrem Hammam Wellness and Spa\" srcset=\"https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/08\/Hurrem-Hammam.webp 600w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/08\/Hurrem-Hammam-300x300.webp 300w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/08\/Hurrem-Hammam-150x150.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b51979c e-con-full e-flex e-con e-child\" data-id=\"b51979c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-defaa4a e-con-full bordered e-flex e-con e-child\" data-id=\"defaa4a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4d9d9e elementor-widget elementor-widget-text-editor\" data-id=\"c4d9d9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a title=\"Follow us on Instagram, opens in new window\" href=\"https:\/\/www.instagram.com\/hurremhammams\/\" aria-label=\"Follow us on Instagram, opens in new window\">Follow Us<br \/>Instagram<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da0aa82 e-con-full e-flex e-con e-child\" data-id=\"da0aa82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed69e04 core-a11y-full-img-no elementor-widget elementor-widget-image\" data-id=\"ed69e04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/08\/Wellness-and-Spa-2.webp\" class=\"attachment-large size-large wp-image-8355\" alt=\"Grand Hammam\" srcset=\"https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/08\/Wellness-and-Spa-2.webp 600w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/08\/Wellness-and-Spa-2-300x300.webp 300w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/08\/Wellness-and-Spa-2-150x150.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fb8d23 e-con-full e-flex e-con e-child\" data-id=\"2fb8d23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6bec62 core-a11y-full-img-no elementor-widget elementor-widget-image\" data-id=\"d6bec62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/10\/Lockers-1-1024x1024.jpg\" class=\"attachment-large size-large wp-image-10136\" alt=\"Men&apos;s &amp; Women&apos;s Lockers in a Miami Luxury Spa\" srcset=\"https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/10\/Lockers-1-1024x1024.jpg.webp 1024w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/10\/Lockers-1-300x300.jpg.webp 300w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/10\/Lockers-1-150x150.jpg.webp 150w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/10\/Lockers-1-768x768.jpg.webp 768w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/10\/Lockers-1-650x650.jpg.webp 650w, https:\/\/hurremhammams.com\/wp-content\/uploads\/2024\/10\/Lockers-1.jpg.webp 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Policies Opening Hours Topkapi Restaurant open daily from 12:00 pm to 8:30 pm. Summer Hours: 11:00 AM \u2013 9:00 PMEffective June 1 through October 1. Specific holiday hours will be posted in advance. Reservations Advance reservations are required for all spa services and access to the spa facilities, including daily access for Members. Walk-in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2661","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General Policies - H\u00fcrrem Hammam Wellness &amp; Spa<\/title>\n<meta name=\"description\" content=\"H\u00fcrrem Hammams general policies\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hurremhammams.com\/policies\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Policies - H\u00fcrrem Hammam Wellness &amp; Spa\" \/>\n<meta property=\"og:description\" content=\"H\u00fcrrem Hammams general policies\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hurremhammams.com\/policies\/\" \/>\n<meta property=\"og:site_name\" content=\"H\u00fcrrem Hammam Wellness &amp; 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